shipoing policy`
Shipping Policy
Order Processing
Orders are normally processed within two business days, excluding weekends and holidays. After placing your order, you will receive an order confirmation email. We will send another notification with tracking information when your order ships.
If processing takes longer than expected, we will contact you.
Preorder items will ship on the estimated shipping date shown on the product page. If an order contains both available and preorder items, the entire order will ship together when the preorder item becomes available.
Domestic Shipping Rates and Estimates
Shipping charges are based on the weight and contents of your order. The available services and final shipping cost will be displayed at checkout.
USPS First-Class Mail or Ground Advantage, such as an order containing one or two CDs
3–4 business days
USPS Ground Advantage, such as an order containing one or two LPs
2–5 business days
Starting at $5.49; final price calculated at checkout
USPS Media Mail, including most eligible vinyl orders
2–8 business days
Starting at $5.99; final price calculated at checkout
USPS Priority Mail
2–3 business days
Starting at $8.49; final price calculated at checkout
UPS
1–5 business days
Final price calculated at checkout
International orders start at $19.00. Most international orders are shipped through DHL, with final delivery completed by the local postal service where applicable.
Tracking is included with most domestic shipping services. For expensive purchases, we recommend selecting an insured service with signature confirmation.
International Shipping
We offer international shipping to most countries. Available services and prices will be calculated during checkout.
Customs duties, import taxes, VAT, brokerage fees, and other local charges may apply. Unless checkout specifically states that these charges are included, they are the customer’s responsibility.
International delivery times may vary because of customs processing and local carrier delays.
Tracking Your Order
When your order ships, you will receive an email containing a tracking number. Please allow up to 48 hours for tracking information to become available.
If your order has not arrived within the estimated delivery window, email contact@learningcurverecords.com. Include your name and order number so we can investigate.
Returns, Refunds, and Exchanges
Returns
We accept eligible returns within 30 days of delivery. Returned products must be unused, unopened, and in the same condition in which they were received.
To request a return, email contact@learningcurverecords.com. Include your order number and the reason for the return. Please wait for return instructions before mailing the product.
Unless the return is caused by our error or a damaged or defective product, customers are responsible for return shipping costs. Original and return shipping charges are nonrefundable.
Nonreturnable Items
The following products cannot be returned:
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Gift cards
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Downloadable or digital products
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Opened CDs, DVDs, cassette tapes, or vinyl records
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Used books
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Products damaged or missing parts for reasons unrelated to our error
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Products returned more than 30 days after delivery
Damaged or Defective Orders
If your order arrives damaged or defective, email contact@learningcurverecords.com as soon as possible. Include your order number and clear photographs showing the product and packaging.
We review damage claims individually and will work with you toward an appropriate replacement, exchange, or refund.
Refunds
After receiving and inspecting an eligible return, we will email you to confirm whether the refund has been approved.
Approved refunds will be issued to the original payment method. Processing times vary by bank or payment provider.
If an approved refund has not appeared, first check with your bank or card provider. If you still need assistance, email contact@learningcurverecords.com.
Exchanges
We replace products only when they are damaged or defective. To request an exchange for the same product, email contact@learningcurverecords.com before returning it.
Return Address
After receiving return authorization, mail eligible returns to:
Learning Curve Records
P.O. Box 18378
Minneapolis, MN 55418
For returns valued above $75, consider using a trackable shipping service and purchasing shipping insurance. We cannot guarantee receipt of a return package that does not include tracking.
Gifts
If an order was marked as a gift and shipped directly to the recipient, an approved return may be issued as store credit.
If the order was not marked as a gift—or was shipped to the purchaser before being given to the recipient—the refund will be issued to the original purchaser and payment method.
Questions
For questions about shipping, returns, or an existing order, contact: